I am not a customer of Capitol Transmission & Auto Care, I simply called with a few questions on a possible new car purchase. I am so impressed with the genuine courtesy I received during the phone call. I wasn't rushed off the phone, everything was explained thoroughly and my questions were answered. It feels really good to know that honest people DO exist. Thank you, Capitol Transmission, for making my day more positive!
I took my 2000 Chevy Blazer to two other shops in my area. One said my burned up wiring harness issue might lead to computer and transmission issues and I should consider junking the car. The other shop only had one guy capable of working on wiring harnesses and he was out indefinitely so they refused the job. Their estimate was over $1000 to start based on labor hours.Capitol BEAUTIFULLY FIXED the wiring harness and charged less than both shops estimated by a LOT. They got me my car back up and running great! PAUL helped me out. Thank you! -AndrewUPDATE: The transmission failed after about 2 1/2 years. I brought the truck back to them. They fixed the transmission. It is running perfectly! Paul handed me the keys and said. "You are all set."
Paul and staffs in Capitol Transmission & Auto Care are top notch professionals! They are HONEST and really care their customers. Best car repair service you can have in CT!!
If youre looking to get work done for your car and want a high quality job done, then this is the place for you! Theyre family owned so its the best option if youre trying to support local run business. They accepted my cars warranty which was awesome. I had a motor issue, thought I only needed one motor replaced but turns out while they were checking out the one motor they noticed the other motors in the car were not in the best condition. So all 3 were replaced as a courtesy, which was awesome and didnt cost me any extra (since I did have my warranty). Basically, their customer service was great as they answered all my questions. They even kept me informed on the status of my car by calling to give me updates as it had to stay the weekend to have the job completed. Thank you, Capitol Transmission!
Had a transmission event on late Friday afternoon before labor day weekend and they were more than happy to receive the car via tow that Saturday morning as they were already closed on Friday. Took the car in Saturday AM at the appointed hour and checked it out the Tuesday after the holiday. They were very patient as the cost to replace was more than the book value of the car. They were patient as I decided what to do. The easy going approach and customer service they provided me i will recommend them. Eventhough I ended not replacing the trans I would recommend them on the easy going approach instead of high pressure want to make a buck some other repair places would have pushed.
Capitol Transmission & Auto Care is a UK Car Repair based in Hartford, North West England. Capitol Transmission & Auto Care is located at 29 Newfield Ave, Hartford, CT 06106, USA, Hartford, North West England 06106, UK.
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